FREQUENTLY ASKED QUESTIONS
If you have any questions or require further assistance relating to an online purchase, please contact us on either one of the below:
Our online customer care team is available business days 9am – 5pm (PERTH TIME) and Sunday 10-3pm.
Unfortunately Gift Cards purchased instore cannot use online. Please contact the store to get a code to use.PRICE MATCH
Simply present proof of the competitor’s advertised price for the identical product (Australia listed prices). We will happily match the price for you.
HOW LONG WILL DELIVERY TAKE?
We post all deliveries with Australia Post (Monday to Friday). If you order on the weekend it will be sent on the Monday. Shipping times are a guideline only and cannot be guaranteed based on Australia Post delivery issues or any other foreseen or unavoidable external events.
10% OFF FIRST ORDER WITH CODE SWEET10
You must spend over $150 to qualify for the first order discount of 10%
We use Australia Post for Overseas deliveries. You are subject to any relevant local duties and taxes once the parcel arrives at your country. Please feel free to contact customer service if you have any further queries.
We do not offer returns or exchanges on Sale stock.
Returns/exchange shipping is at the expense of customer.