FREQUENTLY ASKED QUESTIONS
If you have any questions or require further assistance relating to an online purchase, please contact us on either one of the below:
Our online customer care team is available business days 9am – 5pm (PERTH TIME) and Sunday 10-3pm.
Unfortunately Gift Cards purchased instore cannot use online. Please contact the store to get a code to use.PRICE MATCH
Simply present proof of the competitor’s advertised price for the identical product (Australia listed prices). We will happily match the price for you.
HOW LONG WILL DELIVERY TAKE?
We express post all deliveries with Australia Post (Monday to Friday). If you order on the weekend it will be expressed on the Monday. Shipping times are a guideline only and cannot be guaranteed based on Australia Post delivery issues or any other foreseen or unavoidable external events.